Data deletion: Misbah School System

Misbah School System is run by HomeShopper AI Inc. for schools. Each school is responsible for the records in its system, so most requests go through the school. Our privacy policy explains what we hold and why.

Parents, students and staff

• Ask your school to correct or delete your record. The school can do it in the system, or ask us to.
• Ask your school to stop WhatsApp notices to your number.
• You can also email hello@homeshopper.ai, as described below. We help your school act on your request, and we deal directly with data we hold for our own purposes, such as our correspondence with you.

Schools

• Disconnect WhatsApp:ask us, and we switch off the connection to your notices number and stop sending from it; you can also remove the app’s access in Meta (next point). If your school chose to connect the same number it uses in the WhatsApp Business app, disconnect it there too: Settings, then Account, then Business Platform, then Disconnect account. Once disconnected, we delete the access token Meta gave us.
• Remove the app’s access in Meta: in Meta Business Suite, open Settings, then Integrations, then Connected apps, and remove Misbah School System. If the access was given from a personal Facebook account, use Facebook Settings, then Business integrations. Removing access stops any future access; to delete what we already hold, ask us as below.
• Delete WhatsApp data only: ask us to delete the connection details and the WhatsApp contacts and messages we hold for your school, while keeping your other school records.
• Delete specific records, or all of your data:ask us in writing. Deleting all of your school’s data follows our agreement: we first give you a full copy, then delete the data from our systems, including sign-in accounts. Copies in the rolling backups we manage expire within 35 days after that, and we ask our providers to delete the copies they hold (some take longer; see the privacy policy). We confirm the deletion in writing.

How to send a request

Email hello@homeshopper.aiwith the subject “Data deletion”, the name of the school, your name, the phone number or email address the request concerns, and what you would like deleted. We may ask you to confirm who you are, or, for a school, that you are authorised to act for it. We acknowledge each request within 7 days and tell you the outcome when it is done.

Contact

HomeShopper AI Inc., 9655 49 Ave NW, Edmonton, Alberta T6E 5Z5, Canada. hello@homeshopper.ai